We stopped selling hardware. We now focus entirely on one-on-one support, troubleshooting, and system planning.
Direct advice for audio and video workstations
Our mission is to provide expert guidance and reliable support for your audio and video production systems.
Personalized Support
Receive tailored advice for optimizing your audio and video workstation setup.
Expert Troubleshooting
Resolve complex issues with our professional troubleshooting services.
System Planning
Plan your next upgrade with confidence using our detailed system consultations.
Our Service Offerings
Comprehensive Support for Your Needs
New Customer Support
Hourly Rate: $50. Get advice on DAW purchases, system planning, and troubleshooting.
Previous Customer Consultation
Pay-What-You-Can. Upgrade consultations and technical advice for past hardware buyers.
Lifetime PC Support
Free remote and phone support for customers with previous computer purchases. Shipping costs apply for repairs.
Warranty Support
We fully honor active warranties for systems still under coverage.
Remote Assistance
Access our expertise from anywhere with our remote support services.
Phone Consultations
Speak directly with our experts for immediate assistance and advice.
System Optimization
Enhance your workstation's performance with our optimization services.
Technical Guidance
Receive clear, actionable guidance for your technical challenges.
About Fundamental Audio and Video
Chris Ludwig founded Fundamental Audio and Video in 2018, bringing decades of experience in building custom digital audio workstations. Starting as a co-founder of Q Performance Systems in the late 1990s, Chris helped establish ADK Pro Audio as a leading workstation builder from 2005 to 2018. Recently, Chris stepped back from retail sales to focus on health, leading to a shift away from hardware sales.
Our core strength lies in providing expert support, troubleshooting, and consultation. With a commitment to honesty and reliability, we aim to assist our clients in achieving optimal performance for their audio and video production systems.